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Development of Customer Satisfaction Index (CSI) for Supporting Department of Higher Education - Part 1: Validation of the Measurement Model

BASIR, HISHAM B MD (2004) Development of Customer Satisfaction Index (CSI) for Supporting Department of Higher Education - Part 1: Validation of the Measurement Model.

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Item Type: Article
PRISMA ID: 14930
URI: http://oarr.uitm.edu.my/id/eprint/1760

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