Improving Customer Satisfaction on Services Rendered Through TQM

(DR), ZA'FARAN BT HASSAN (2004) Improving Customer Satisfaction on Services Rendered Through TQM. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	8297
URI:	http://oarr.uitm.edu.my/id/eprint/19706

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