An evaluation of the Road Transport Department counter service towards the quality of RTD'S customers satisfaction in Kota Kinabalu

The Road Transport Department, Sabah (RTD) has undergone various evolutionary changes and has become a rather complex organization since it inception on February 27, 1963. The RTD has always made an effort to improve and enhance the quality of its customer services. Despite these efforts, RTD still...

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Bibliographic Details
Main Author:	Jimmy Daukit Yangus
Format:	Thesis
Language:	English English
Published:	2007
Subjects:	HF5410-5417.5 Marketing. Distribution of products
Online Access:	https://eprints.ums.edu.my/id/eprint/44450/1/24%20PAGES.pdf https://eprints.ums.edu.my/id/eprint/44450/2/FULLTEXT.pdf

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