Aludah, D. (2004). The effect of service quality on customer retention through customer satisfaction: The Malaysian fast food industry perspective.
Style de citation Chicago (17e éd.)Aludah, Damianus. The Effect of Service Quality on Customer Retention Through Customer Satisfaction: The Malaysian Fast Food Industry Perspective. 2004.
Style de citation MLA (9e éd.)Aludah, Damianus. The Effect of Service Quality on Customer Retention Through Customer Satisfaction: The Malaysian Fast Food Industry Perspective. 2004.
Attention : ces citations peuvent ne pas être correctes à 100%.