Aludah, D. (2004). The effect of service quality on customer retention through customer satisfaction: The Malaysian fast food industry perspective.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रAludah, Damianus. The Effect of Service Quality on Customer Retention Through Customer Satisfaction: The Malaysian Fast Food Industry Perspective. 2004.
एमएलए (9वां संस्करण) प्रशस्ति पत्रAludah, Damianus. The Effect of Service Quality on Customer Retention Through Customer Satisfaction: The Malaysian Fast Food Industry Perspective. 2004.
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