Service quality, customer satisfaction and pattern consumption of panorama Melaka an empirical investigation

This research is about the Service Quality dimensions become the major determinant in influence the service quality of public transports in Malacca. The objective of this research is to assess the service quality gaps between consumers' perceptions and expectations regarding the service quality...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक:	Ismail, Hawa
स्वरूप:	थीसिस
भाषा:	अंग्रेज़ी अंग्रेज़ी
प्रकाशित:	2012
विषय:	HF5601 Accounting
ऑनलाइन पहुंच:	http://eprints.utem.edu.my/id/eprint/14461/1/Service_quality%2C_customers_satisfaction_and_pattern_consumption_of_panorama_Melaka__an_empirical_investigation049.pdf http://eprints.utem.edu.my/id/eprint/14461/3/Service%20quality%2C%20customer%20satisfaction%20and%20pattern%20consumption%20of%20panorama%20Melaka%20an%20empirical%20investigation.pdf

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