Employee retention in call centre industry

Employee retention is a challenge in many organizations. Demographical and economic change have created a more confident and demanding employee, which makes it necessary for organizations to be competitive and work harder at meeting employees needs in order to retain their loyalty. The purpose of th...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक:	Sa'ad, Shukriwani
स्वरूप:	थीसिस
भाषा:	अंग्रेज़ी अंग्रेज़ी
प्रकाशित:	2012
विषय:	HF Commerce
ऑनलाइन पहुंच:	http://eprints.utem.edu.my/id/eprint/15036/1/Employee%20retention%20in%20call%20centre%20industry.pdf http://eprints.utem.edu.my/id/eprint/15036/2/Employee%20retention%20in%20call%20centre%20industry.pdf

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