Employee retention in call centre industry
Employee retention is a challenge in many organizations. Demographical and economic change have created a more confident and demanding employee, which makes it necessary for organizations to be competitive and work harder at meeting employees needs in order to retain their loyalty. The purpose of th...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2012
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| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.utem.edu.my/id/eprint/15036/1/Employee%20retention%20in%20call%20centre%20industry.pdf http://eprints.utem.edu.my/id/eprint/15036/2/Employee%20retention%20in%20call%20centre%20industry.pdf |