Online Booking Systems To Manage Queue At Road Transport Department

Long waiting time has long been subjected as one of the main issues at the public sector service counter. This situation was not time justification and may trigger citizen to charge bad perceptions on the service provided which lead to downgraded reputation of the public sector. Road Transport Depar...

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Auteur principal:	Jiga, Iviana
Format:	Thèse
Langue:	anglais anglais
Publié:	2016
Sujets:	Q Science (General) QA76 Computer software
Accès en ligne:	http://eprints.utem.edu.my/id/eprint/20763/1/Online%20Booking%20Systems%20To%20Manage%20Queue%20At%20Road%20Transport%20Department%20-%20Iviana%20Jiga%20-%2024%20Pages.pdf http://eprints.utem.edu.my/id/eprint/20763/2/Online%20Booking%20Systems%20To%20Manage%20Queue%20At%20Road%20Transport%20Department%20-%20Iviana%20Jiga.pdf