Online Booking Systems To Manage Queue At Road Transport Department

Long waiting time has long been subjected as one of the main issues at the public sector service counter. This situation was not time justification and may trigger citizen to charge bad perceptions on the service provided which lead to downgraded reputation of the public sector. Road Transport Depar...

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Bibliographic Details

Main Author:	Jiga, Iviana
Format:	Thesis
Language:	English English
Published:	2016
Subjects:	Q Science (General) QA76 Computer software
Online Access:	http://eprints.utem.edu.my/id/eprint/20763/1/Online%20Booking%20Systems%20To%20Manage%20Queue%20At%20Road%20Transport%20Department%20-%20Iviana%20Jiga%20-%2024%20Pages.pdf http://eprints.utem.edu.my/id/eprint/20763/2/Online%20Booking%20Systems%20To%20Manage%20Queue%20At%20Road%20Transport%20Department%20-%20Iviana%20Jiga.pdf