The Influence Of Internal And External Forces In Adoption Of e-CRM In Melaka And Johor SMEs
Information Technology (IT) plays a significant role in today’s business competition. A prominent role that is, it helps firms to manage relationships with customers effectively. Today’s online consumers have more complex needs and much higher expectations than ever before. Online business communiti...
| मुख्य लेखक: | Md Nasaruddin, Nurul Hafizah |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2019
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.utem.edu.my/id/eprint/24653/1/The%20Influence%20Of%20Internal%20And%20External%20Forces%20In%20Adoption%20Of%20E-CRM%20In%20Melaka%20And%20Johor%20Smes.pdf http://eprints.utem.edu.my/id/eprint/24653/2/The%20Influence%20Of%20Internal%20And%20External%20Forces%20In%20Adoption%20Of%20E-CRM%20In%20Melaka%20And%20Johor%20Smes.pdf |
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समान संसाधन
-
CRM Impact On SMEs Performance In Malaysian Food Manufacturing Industry
द्वारा: Mohamad, Siti Hajar
प्रकाशित: (2015) -
Influence Factors Of Electronic Commerce (EC) Adoption And Innovation On Development Of Small And Medium Enterprises (Smes) In Melaka
द्वारा: Juan Rizal, Sa'ari
प्रकाशित: (2008) -
A CRM adoption model for Malaysian telecommunication and financial companies
द्वारा: Chavoshi, Maryam
प्रकाशित: (2013) -
Determinants of e-commerce adoption among Malaysian SMEs / Khairul Anwar bin Mohamad Zaki
द्वारा: Khairul Anwar, Mohamad Zaki
प्रकाशित: (2011) -
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द्वारा: Said, Mazidah
प्रकाशित: (2015)