The Influence Of Internal And External Forces In Adoption Of e-CRM In Melaka And Johor SMEs

Information Technology (IT) plays a significant role in today’s business competition. A prominent role that is, it helps firms to manage relationships with customers effectively. Today’s online consumers have more complex needs and much higher expectations than ever before. Online business communiti...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक: Md Nasaruddin, Nurul Hafizah
स्वरूप: थीसिस
भाषा:अंग्रेज़ी
अंग्रेज़ी
प्रकाशित: 2019
विषय:
ऑनलाइन पहुंच:http://eprints.utem.edu.my/id/eprint/24653/1/The%20Influence%20Of%20Internal%20And%20External%20Forces%20In%20Adoption%20Of%20E-CRM%20In%20Melaka%20And%20Johor%20Smes.pdf
http://eprints.utem.edu.my/id/eprint/24653/2/The%20Influence%20Of%20Internal%20And%20External%20Forces%20In%20Adoption%20Of%20E-CRM%20In%20Melaka%20And%20Johor%20Smes.pdf