The mediating effect of patient satisfaction between health clinic service quality and patient loyalty

Malaysia is coming close to developed status and stated that healthcare industry is a prominent industry with the capability to generate income. Nowadays, patients have freedom of choice in healthcare providers either public or private sector. The loyal of patients is considered as a key business su...

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書目詳細資料

主要作者:	Hamdan, Nur Salsabilah
格式:	Thesis
語言:	英语 英语
出版:	2021
主題:	H Social Sciences (General) HF Commerce
在線閱讀:	http://eprints.utem.edu.my/id/eprint/26003/2/The%20mediating%20effect%20of%20patient%20satisfaction%20between%20health%20clinic%20service%20quality%20and%20patient%20loyalty.pdf http://eprints.utem.edu.my/id/eprint/26003/3/The%20mediating%20effect%20of%20patient%20satisfaction%20between%20health%20clinic%20service%20quality%20and%20patient%20loyalty.pdf