The mediating effect of patient satisfaction between health clinic service quality and patient loyalty

Malaysia is coming close to developed status and stated that healthcare industry is a prominent industry with the capability to generate income. Nowadays, patients have freedom of choice in healthcare providers either public or private sector. The loyal of patients is considered as a key business su...

詳細記述

書誌詳細

第一著者:	Hamdan, Nur Salsabilah
フォーマット:	学位論文
言語:	英語 英語
出版事項:	2021
主題:	H Social Sciences (General) HF Commerce
オンライン･アクセス:	http://eprints.utem.edu.my/id/eprint/26003/2/The%20mediating%20effect%20of%20patient%20satisfaction%20between%20health%20clinic%20service%20quality%20and%20patient%20loyalty.pdf http://eprints.utem.edu.my/id/eprint/26003/3/The%20mediating%20effect%20of%20patient%20satisfaction%20between%20health%20clinic%20service%20quality%20and%20patient%20loyalty.pdf