Factors affecting customer satisfaction and retention in retail store
Retail success in today’s competitive market requires a great understanding and respect of the customers. Retail stores have undergone drastic changes and developments, whereby the importance of customer satisfaction and customer retention has become retailers’ main concern. This is because there is...
| मुख्य लेखक: | Panirchelvam, Dinesh |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2021
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.utem.edu.my/id/eprint/26012/1/Factors%20affecting%20customer%20satisfaction%20and%20retention%20in%20retail%20store.pdf http://eprints.utem.edu.my/id/eprint/26012/2/Factors%20affecting%20customer%20satisfaction%20and%20retention%20in%20retail%20store.pdf |
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समान संसाधन
-
The influence of store image on consumers' repatronage intentions towards apparel retail store in Kota
Kinabalu: The role of attitude as
mediator
द्वारा: Chia, Tatilya Ching Mel
प्रकाशित: (2012) -
A Study On The Relationship Between
Store Image, Store Satisfaction
And Store Loyalty
द्वारा: Gondasamy, Shamila Rani
प्रकाशित: (2006) -
The relationship of service quality, customer satisfaction and loyalty in Celcom Malaysia
द्वारा: Voon, Sze Chee
प्रकाशित: (2022) -
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द्वारा: Amran, Nur Syahirah
प्रकाशित: (2018) -
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द्वारा: Alkaabi, Mohammed Rashed Abdulla Zuhair
प्रकाशित: (2023)