Customer satisfaction and service quality of zakat institution in Penang

In Malaysia, zakat agencies were institutionalized since many years ago. Despite that, there are still news about dissatisfaction of Muslim community on zakat institution. The purpose of this study is to examine customer satisfaction and service quality of zakat institution in Penang, known as Zakat...

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Bibliographic Details
Main Author:	Abdul Wafi, Mohd Izam
Format:	Thesis
Language:	English English
Published:	2021
Subjects:	BP Islam. Bahaism. Theosophy, etc HJ4771.6 Income Tax. Tax Returns.
Online Access:	https://etd.uum.edu.my/10024/1/s824921_01.pdf https://etd.uum.edu.my/10024/2/s824921_02.pdf https://etd.uum.edu.my/10024/
Abstract	Abstract here

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