Factors impacting career decision making among graduates to work in hospitality and tourism industry

• Main Author: Nur Arisya, Aziz
• Format: Thesis
• Language: English; English
• Published: 2021
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/10154/1/depositpermission_s827172.pdf; https://etd.uum.edu.my/10154/2/s827172_01.pdf; https://etd.uum.edu.my/10154/

The unwillingness of students to enter the hospitality and tourism industry has been identified as a major issue by several researchers. After graduation, a significant number of students exhibited little desire to pursue a career in the industry due to several factors. Thus, it is crucial to gain a better understanding of what determines career decisions making among graduates in the hospitality and tourism industry by examining several factors that could affect career decision making among graduates to work in hospitality and tourism industry. By using SCCT theory, this study attempts to examine the factors influencing career decision making among graduates to work in hospitality and tourism management. A survey of 192 graduates of hospitality and tourism from Universiti Utara Malaysia (UUM) revealed that among factors of internship, nature of work, pay and benefits, also career development opportunities, there is only two factors influencing career decision making to work in the hospitality and tourism industry which are nature of work and career development opportunities. Current pandemic shift the finding of this study where it contribute in discovering a new views by the graduates. Further, the study suggest a few implications and recommendations for the educators and Human resource practitioner. Besides, the future research direction of the study also discussed at the end of the thesis.