Examining the role of perceived organizational support, job insecurity and work environment on work stress among factory’s production workers

• Main Author: Muhammad Azirul Aridi, Che Azid
• Format: Thesis
• Language: English; English
• Published: 2022
• Subjects: HF Commerce.; HF5548.7-5548.85 Industrial Psychology
• Online Access: https://etd.uum.edu.my/10484/1/grant%20the%20permission_s825351.pdf; https://etd.uum.edu.my/10484/2/s825351_01.pdf; https://etd.uum.edu.my/10484/

Many studies have been conducted in the past to understand the causes for work stress. However, not many studies have been conducted to understand work stress among low level employees like the factory’s production workers.Work stress is a critical issues faced by any organization especially the manufacturing industries that involving production workers. Compared to years ago, today’s stress level at the workplace has increased. This is especially true for the production workers where the current jobs’ situations require them to stand in a longer period and have to work in shift system where it can lead to chronic stress problems. Thus, this study is conducted with the intention to capture factors that might influence work stress among factory’s production workers. The study examines the direct relationship between perceived organizational support, job insecurity, work environment and work stress. A total of 313 questionnaire were distributed to production workers on site. Response rate was 100%. In this study, hypotheses for direct effect were tested using multiple regression analyses. Results showed that job insecurity and work environment were significantly positively related to work stress. The findings indicate that work stress among production workers can be reduced by indicating that employee retention is the organization priority instead of laying of workers. Apart from that, the results also implied that there is a need for management to improve the working environment by providing with more ergonomics workstation to employees and to create more safe, healthy and harmonious atmosphere where every employees feel less stress and happy to come to work.