Critical factors of crisis escalations between customers and front-line security at Dubai International Airport

The main objective of the research was to examine the moderating role of organizational culture over the relationship between racial profiling, gender profiling, technology usage, and communication channels and crisis escalation at Dubai International Airport. Based on comprehensive review of litera...

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Bibliographic Details
Main Author:	Falamarzi, Ibrahim Ahmad Ali Mohammad
Format:	Thesis
Language:	English English English
Published:	2023
Subjects:	HD58.7 Organizational Behavior. HF5415.33 Consumer Behavior.
Online Access:	https://etd.uum.edu.my/10832/1/permission%20to%20deposit-not%20allow-s903749.pdf https://etd.uum.edu.my/10832/2/s903749_01.pdf https://etd.uum.edu.my/10832/3/s903749_02.pdf https://etd.uum.edu.my/10832/
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