Factors influencing cross-border e-commerce logistics on customer satisfaction in China

With the development of the internet and information technology, cross-border online shopping has become a new consumption norm for Chinese residents. Logistics, as the pillar of crossborder online shopping, has attracted close attention from practitioners and researchers because it not only influen...

Full description

Bibliographic Details
Main Author:	Mengyuan, Du
Format:	Thesis
Language:	English English
Published:	2023
Subjects:	T58.5-58.64 Information technology HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/10835/1/Depositpermission_s827870.pdf https://etd.uum.edu.my/10835/2/s827870_01.pdf https://etd.uum.edu.my/10835/
Abstract	Abstract here

Similar Items

The influence factors of e-logistics towards customer satisfaction in China
by: Lisha, Guo
Published: (2019)

Tracking system accuracy, delivery speed and timeliness of updates affect the customer experience in e-commerce
by: Nurul Ain Nabila, Abdullah
Published: (2024)

Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
by: Omotayo, Awoyemi Adebare
Published: (2016)

Satisfaction of UUM E-Mail Service Among Academician
by: Chaib, M. Ala M. Ggasan
Published: (2012)

E-filing users’ satisfaction: A study on Malaysia petroleum upstream taxpayers
by: Jaimin, Hairul Salveson
Published: (2020)

E-Brochure : User's Satisfaction and It's Influence to Communities (A Case Study at RIC Balik Pulau, Penang)
by: Mornizawati, Abdullah
Published: (2004)

Understanding the process of cross-cultural code switching of global virtual teams in knowledge sharing
by: Nursakirah, Ab Rahman Muton
Published: (2022)

Factors affecting the use of cloud storage in Xi’an of China
by: Liu, Shuyan
Published: (2019)

Evaluating customers’ acceptance on electronic payment system in Algeria
by: Alaeddine, Ziouache
Published: (2020)

A Combination Between the Employment Service Technique and the Electronic Customer Relationship Management (ECRM)
by: Bany Baker, Mohammad Abdel Qader
Published: (2012)

A Requirement Model for Customer Complaint System Based on CRM: A Case of Universiti Utara Malaysia
by: Rimansyah, Muhammad Nanda
Published: (2012)

E-learning server for secondary school using moodle in linux environment
by: Zainol, Md. Roslan
Published: (2006)

Factors Influencing E-Service Quality in the Police of Dubai, United Arab Emirates
by: Abdulla, Almukhyat Abdulla Atiq Mahdi
Published: (2023)

Assessing user satisfaction of smart parking payment system in Selangor
by: Siti Aslinda, Mahat
Published: (2025)

Assessing the diffusion of E-Filing for tax compliance among Small and Medium Enterprises (SMEs) in Malaysia
by: Nuraisyah Fitrie, Abdullah@Abd Jalil
Published: (2023)

Factors affecting adoption of e-wallet among university students in malaysia: A case of Universiti Utara Malaysia
by: Mathuri, Muniandy
Published: (2021)

The Influence of Social Media Communication Management on Clients' Satisfaction With Dubai Police Service - The Mediating Role of Service Quality
by: AlSalman, Salman Essa Hussain
Published: (2023)

Kajian terhadap faktor penerimaan pengguna berkaitan penggunaan e-dompet daripada perspektif warga universiti di bandar dan luar bandar
by: Mohd Firdaus, Razali
Published: (2023)

The impact of e-commerce service quality on consumers’ online shopping behavior: Evidence from China
by: Lu, Qiao
Published: (2023)

E-service quality of online shopping website: customer satisfaction in Lazada
by: Mohd Fudzi, Fatin Syahirah
Published: (2019)

Talentinfra Sdn. Bhd. Business Entities Mapping Portal: Business Product Type Categorization
by: Yong , Wai Yin
Published: (2009)

Factors influencing attitudes and intentions of using smart retail technologies
by: Yeoh, Rong Qing
Published: (2020)

Implementation framework of enterprise resource planning for small and medium enterprises in Northern States of Malaysia
by: Ang, Moon Thiak
Published: (2018)

Determinants of social media marketing towards start-ups business
by: 'Aliah Syafina, Abd Rashid
Published: (2023)

The evaluation of information security of hospital information system (his) using cobit 5 framework: case study at Soreang Hospital, Indonesia
by: Nistrina, Khilda
Published: (2019)

Penggunaan teknologi maklumat dalam pengurusan di Sekolah Menengah Bestari
by: Md Yusoff, Ros Saidatunnaziah
Published: (2004)

Pengetahuan dan kemahiran teknologi maklumat dan komunikasi di kalangan pensyarah jabatan perdagangan politeknik: satu tinjauan
by: Isnin, Sabrina
Published: (2003)

Kajian Terhadap Proses Penjanaan Pengetahuan Dalam Kaedah - Kaedah Pengajaran Ekspositori Dan Pembelajaran Berasaskan Masalah Berbantukan Sistem Pengurusan Pembelajaran
by: Ahmad, Mazida
Published: (2010)

Modeling technological change on telecenter effectiveness
by: Jawad, Zaid M.
Published: (2014)

A proposed energy efficient medium access control protocol for wireless sensor networks
by: Al-Rikabi, Yasser Kareem Hummadi
Published: (2014)

Pengaruh persepsi kebergunaan dan persepsi kemudahgunaan ke atas kepuasan pengguna sistem MyResults dalam kalangan pengguna kerajaan
by: Mohd Kamarul Aznan, Rashed
Published: (2014)

Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
by: Norfazida, Abdul Rashid
Published: (2014)

Transformational and Transactional Leadership on Information Communication Technology (ICT) Implementation in UUM an International UUM Postgraduate Perspectives
by: Dakhil, Mohamed Hamed
Published: (2008)

Web-based Course Management System
by: Zgouzi, Ayada Ibrahim M
Published: (2012)

Requirement Model for CIAC Services Feedback System (CSFS)
by: Abdulwahid, Eissa Hamood
Published: (2012)

Managing Online Buying and Selling Products for UUM Students
by: Mohammad Rababa, Othman Mahmoud
Published: (2012)

Information technology sophistication, accounting information system success and organisational performance on state-owned banks in Indonesia
by: Kesuma, Sambas Ade
Published: (2019)

A model for designing a University website that integrates usability and aesthetic attributes
by: Habee Bullah, Affandy
Published: (2021)

An enhanced supplier selection model based on optimized analytic network process towards sustainable information technology outsourcing
by: Fusiripong, Prashaya
Published: (2022)

A balanced partitioning mechanism for multicontroller placement in software-defined wide area networks
by: Saab, Maher Waleed Asaad
Published: (2022)