Kualiti Perkhidmatan Pelanggan Bank Islam Cawangan Jitra

In general, this study aims to identify the degree of customer satisfaction in islamic Banking of Malaysia based on service quality elements formulated. The specific objectives of this study is to identify the degree of customer expectation, perception and satisfaction in view of this study is to i...

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Bibliographic Details
Main Author:	AmalKhairy, Che Abdul Rahman
Format:	Thesis
Language:	English
Published:	2002
Subjects:	HD Industries. Land use. Labor.
Online Access:	https://etd.uum.edu.my/1101/1/AMALKHAIRY_B._CHE_ABD._RAHMAN.pdf https://etd.uum.edu.my/1101/
Abstract	Abstract here

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