Enhancing passenger statisfaction in Kedah Public Bus Services : A comprehensive analysis of sevices quality dimensions and accessibility
The purpose of this study was to investigate the current state of public bus transportation in Kedah, focusing on the factors influencing customer satisfaction and the decline in demand for bus services. The problem statement revolves around the decrease in demand for public bus has caused low deman...
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| Format: | Thèse |
| Langue: | anglais anglais |
| Publié: |
2024
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| Accès en ligne: | https://etd.uum.edu.my/11313/1/depositpermission.pdf https://etd.uum.edu.my/11313/2/s831756_01.pdf |