Determinants factors of service quality in a courier service

This study embarked on an in-depth exploration into the influence of service quality dimensions on the efficacy of service quality at Ninja Van UUM (NVU), directly addressing the persistent service quality challenges and evolving customer expectations outlined in the problem statement. Adopting a de...

書誌詳細
第一著者:	Awadh Faisal, Abdulatef Ali
フォーマット:	学位論文
言語:	英語英語
出版事項:	2024
主題:	HD58.9 Organizational Effectiveness.
オンライン･アクセス:	https://etd.uum.edu.my/11327/1/depositpermission.pdf https://etd.uum.edu.my/11327/2/s831634_01.pdf https://etd.uum.edu.my/11327/
Abstract	Abstract here

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