Assessing public perception and satisfaction within public transportation services in Penang
This research studied assessing public perception and satisfaction with public transportation services in Penang, Malaysia and uses the SERVQUAL model to assess service quality across multiple dimensions. Tangible, reliability, responsiveness, Assurance, empathy, and the other two variables added wh...
| मुख्य लेखक: | Poovaneswary, Murugasan |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2024
|
| विषय: | |
| ऑनलाइन पहुंच: | https://etd.uum.edu.my/11353/1/depositpermission.pdf https://etd.uum.edu.my/11353/2/s830306_01.pdf |
समान संसाधन
Effect of attribute perception factors on mode choice preferences among public transport users
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Enhancing passenger statisfaction in Kedah Public Bus Services : A comprehensive analysis of sevices quality dimensions and accessibility
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द्वारा: Noraini, Ahmad
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द्वारा: Mokhtar, Kasypi
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द्वारा: Sobri, Ahmad
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The influencing factors of the grab car users' satisfaction: a study in Kedah
द्वारा: Ahmad, Nur Azimah
प्रकाशित: (2021)
द्वारा: Ahmad, Nur Azimah
प्रकाशित: (2021)
An improvement to the utilization of post on wheel (POW) services in Sandakan, Sabah
द्वारा: Hong, Heldora
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द्वारा: Tee, Yeong Yih
प्रकाशित: (2011)
द्वारा: Tee, Yeong Yih
प्रकाशित: (2011)
A study on customer perception of Banting - Klang, Route 127 of kenderaan Klang Banting Berhad / Rafkah Asri
द्वारा: Asri, Rafkah
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द्वारा: Asri, Rafkah
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प्रकाशित: (2022)
द्वारा: Ruslan, Mohd. Khairudin
प्रकाशित: (2022)
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द्वारा: Maramuthu, Gopal
प्रकाशित: (1997)
द्वारा: Maramuthu, Gopal
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Traffic impact assessment of new commercial developments in the neighborhoods of Skudai town
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प्रकाशित: (2013)
द्वारा: Zaki, Nazir Huzairy
प्रकाशित: (2013)
Factor influencing consumer satisfaction of electronic payment system on mass rapid transit feeder bus
द्वारा: Ab. Malek, Siti Balqis
प्रकाशित: (2020)
द्वारा: Ab. Malek, Siti Balqis
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A study on a service performance of express bus companies in a competitive market
द्वारा: Hassan, Fauziah
प्रकाशित: (1995)
द्वारा: Hassan, Fauziah
प्रकाशित: (1995)
Determination of level of service along the closed toll expressway from Sungai Besi to Skudai
द्वारा: Santhiman, Mohd. Saleh
प्रकाशित: (1996)
द्वारा: Santhiman, Mohd. Saleh
प्रकाशित: (1996)
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प्रकाशित: (2015)
द्वारा: Purokayo, Gambiyo Suleiman
प्रकाशित: (2015)
The relationship between superior-subordinate communication, LMX quality and employee job satisfaction among hotel employees
द्वारा: Khan, Sanan Waheed
प्रकाशित: (2019)
द्वारा: Khan, Sanan Waheed
प्रकाशित: (2019)
Viability study on executive bus service: among the existing express bus commuters / Basimah Ishak
द्वारा: Basimah, Ishak
प्रकाशित: (1993)
द्वारा: Basimah, Ishak
प्रकाशित: (1993)
Planning for limousine service : case study : Sultan Abdul Aziz Shah International Airport, Malaysia
द्वारा: Suradi, Kosnin
प्रकाशित: (1996)
द्वारा: Suradi, Kosnin
प्रकाशित: (1996)
Development of traffic impact assessment (TIA) criteria in Malaysia : Johor State as the basic model
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प्रकाशित: (2001)
द्वारा: Wee, Ka Siong
प्रकाशित: (2001)
समान संसाधन
-
Effect of attribute perception factors on mode choice preferences among public transport users
द्वारा: Md. Abdul Kafi, Md. Abdul Kafi
प्रकाशित: (2019) -
Using stated preference method to evaluate public transportation in UTM
द्वारा: Deo, Muvunyi
प्रकाशित: (2011) -
Factors that influence people's behavior using public transportation in Kerman City, Iran
द्वारा: Bahreini, Azin
प्रकाशित: (2014) -
Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
द्वारा: Roslan, Muhammad Ikhmal
प्रकाशित: (2021) -
Enhancing passenger statisfaction in Kedah Public Bus Services : A comprehensive analysis of sevices quality dimensions and accessibility
द्वारा: Nur Amirah, Muhayadin
प्रकाशित: (2024)