Shahril, S. (2003). Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB).
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रShahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
एमएलए (9वां संस्करण) प्रशस्ति पत्रShahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
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