Shahril, S. (2003). Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB).
Chicagoスタイル(17版)引用形式Shahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
MLA(9版)引用形式Shahril, Shafie. Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Bank Islam Malaysia Berhad (BIMB). 2003.
警告: この引用は必ずしも正確ではありません.