Effect of total quality management practices and knowledge management on innovation performance in private higher education institutions in Oman
Innovation performance (INNOP) in the service sector is a new concept and the higher education system is the backbone of the economy. However, quality management at Omani private higher education institutions needs improvement to ensure better quality of education. This study investigates the relati...
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| Format: | Thesis |
| Language: | English English |
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2024
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| Online Access: | https://etd.uum.edu.my/11521/1/s901419_01.pdf https://etd.uum.edu.my/11521/2/s901419_02.pdf |