Islamic pawn broking in Bank Rakyat Senawang: A customer perception study

This study investigates customer perceptions of Islamic pawn broking services offered by Bank Rakyat Senawang, focusing on the factors influencing customer satisfaction and the overall effectiveness of these services in the context of Islamic finance. The research used quantitative surveys to gather...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Mohamad Khairi, Mohamed Borhanuddin
التنسيق:	Dissertation
اللغة:	الإنجليزية الإنجليزية الإنجليزية
منشور في:	2024
الموضوعات:	BP174 The practice of Islam HF5415.33 Consumer Behavior. HG Finance
الوصول للمادة أونلاين:	https://etd.uum.edu.my/11599/1/kebenaran%20mendeposit-embargo%2036%20bulan-s830170.pdf https://etd.uum.edu.my/11599/2/s830170_01.pdf https://etd.uum.edu.my/11599/3/s830170_02.pdf https://etd.uum.edu.my/11599/
Abstract	Abstract here

مواد مشابهة

Study of Customer Satisfaction in the Banking Sector in Libya
حسب: Akgam, Haitham Ahmed
منشور في: (2013)

The relationship between service quality and customers' satisfaction in Islamic Banks in Tanzania
حسب: Fauz, Mohd Khamis
منشور في: (2014)

Factors influencing Muslim customers decision to choose Islamic hire purchase facility in Perlis
حسب: Fazlil Azim, Kamaruddin
منشور في: (2022)

Customer retention in Malaysia banks: the effect of relationship marketing, service quality, price, and mediation of satisfaction
حسب: Chim, Weng Kong
منشور في: (2022)

Factors influence consumers’ acceptance of digital banking services at Islamic banks.
حسب: Nur Farah Fadhlin, Mohamad Fuad
منشور في: (2022)

The Impact of Relationship Marketing on Customer Loyalty in the Banking Sector
حسب: Nor Aza, Maulad Musa
منشور في: (2009)

The moderating effect of Islamic practices on the relationship between satisfaction and customers‘ loyalty in online purchasing
حسب: Kasim, Malik
منشور في: (2020)

The effect of service quality on customer satisfaction of Bank Islam Malaysia Berhad
حسب: Utari, Septi
منشور في: (2025)

Examining factors influencing Muslim young generations decision to choose Islamic banking products
حسب: Zabidi, Ahmad
منشور في: (2018)

Faktor-faktor yang mempengaruhi penyertaan pelanggan CIMB Bank Shah Alam terhadap Takaful
حسب: Mohd Jalaluddin, Mohd Isa
منشور في: (2018)

Customer Satisfaction and Preferences in Banking Industry: An Empirical Investigation on Public Sector Employees
حسب: Farzila, Md Zuki
منشور في: (2009)

The impacts of service quality dimensions on customer satisfaction of banking sector in Penang, Malaysia
حسب: Indrani, Ravinthiran
منشور في: (2021)

Customer Satisfaction and Service Quality : A Case Study of Bank Islam Malaysia Berhad (BIMB)
حسب: Fozi, Awang
منشور في: (2009)

The study of encounter service quality among Malaysian' online retailers towards customer loyalty
حسب: Fatin Firzana, Muhammad Khairi
منشور في: (2021)

The influence of service quality, corporate image, trust and satisfaction on customer loyalty: Evidence from banking industry in Libya
حسب: Elbakoush, Abdalla Yousef
منشور في: (2015)

Customer Perception and Behaviors of Fast Food Restaurants: A Case Study of Radix Fried Chicken Sdn. Bhd. (RFC)
حسب: Zulkarnian, Ahmad
منشور في: (2011)

Effect of customer satisfaction on customer loyalty and the moderating role of customer experience in the Nigerian hotel industry
حسب: Gawuna, Muhammad Sani
منشور في: (2019)

Relationship between customer's needs of justice, security, self-esteem, and customer delight: mediating effect of customer experience, conceptualization of customer experience in Telekom Malaysia
حسب: Syed Abdul Kadir, Syed Mohd
منشور في: (2021)

The effect of customer relationship management factors on airline customer satisfaction
حسب: Azhar, Muhammad Salman
منشور في: (2020)

Relationship between Customer Satisfaction, Brand Trust and Customer Brand Loyalty
حسب: Khadijah, Kamisan
منشور في: (2010)

Factors influencing customer re-patronage behavior: The mediating effect of customer satisfaction
حسب: Yap, Luen Her
منشور في: (2015)

The influence of customer satisfaction, brand trust and brand image towards customer loyalty
حسب: Nurul Sakinah, Azizan
منشور في: (2019)

The Effect of Customers' Satisfaction towards Customer Loyalty among Mobile Telecomunication Providers in Malaysia
حسب: Sarina, Ismail
منشور في: (2009)

The influence of relationship marketing on customer loyalty: A study of Prudential BSN Takaful's customers in Kedah
حسب: Mohd Hafizan, Ramlan
منشور في: (2015)

Customers' attitude toward online shopping
حسب: Chong, Wen Jun
منشور في: (2016)

Customer intention to purchase halal cosmetics in Malaysia
حسب: Meng, Xiang
منشور في: (2014)

Customer perceived benefits and customer citizenship behaviour in Pakistan airline industry : Mediating role of relationship quality and moderating role of conspicuous consumption
حسب: Hassan, Shahzad
منشور في: (2024)

An Exploratory Study on Customers Attitudes Towards Generic Products
حسب: Nor Azila, Mohd Noor
منشور في: (1996)

Customer satisfaction of music centre service quality in Selangor
حسب: Tan, Keat Shuang
منشور في: (2020)

After sales service : Factors influencing customers' satisfaction
حسب: Nur Aishah, Abdul Aziz
منشور في: (2014)

The unique antecedents of customer loyalty towards mobile service
حسب: Mah, Pei Yew
منشور في: (2017)

The relationship between service quality, customer satisfaction, and hedonic value on generation Y customer loyalty in the context of superstores in Bangladesh: the mediating role of corporate image
حسب: Alam, Mirza Mohammad Didarul
منشور في: (2020)

The antecedents of consumer intention to purchase halal cosmetic products in Pakistan: using behavioral reasoning theory
حسب: Ali, Saqib
منشور في: (2017)

Determinants factors influencing Muslim intention to purchase halal personal care: A study among Muslim community at Changlun, Kedah.
حسب: Nur Marfaiza, Mazuki
منشور في: (2021)

Kualiti perkhidmatan dan kepuasan pelanggan dalam institusi zakat: kajian di Lembaga Zakat Alor Setar, Kedah
حسب: Norida, Minhat @ Minhaj
منشور في: (2019)

Determinant factors of customer loyalty towards telecommunications services in Malaysia
حسب: Mohd Khursani, Md Khakhir
منشور في: (2021)

An Initial Study on the Effectiveness of TM Online Customer Care Service
حسب: Sukhdev Singh, Karnail Singh
منشور في: (2008)

Analysing Logistics Services Quality On E-Commerce Customer Satisfaction
حسب: Sivasangari, Balakisnan
منشور في: (2024)

Factors influencing customers' satisfaction towards Subaidah restaurant in UUM
حسب: Saidu, Nasiru
منشور في: (2017)

Malaysian muslim consumer credit card usage behavior
حسب: Farid, Muhammad
منشور في: (2015)