Toward a Balanced Scorecard Healthcare Organization : A Case Study on Assessing Performance Measurement Progress at Government Hospital

This case study examined and described the progress of the existing performance measurement at a government hospital. Specifically the objectives of the study were to gain a better understanding of the current measurement system and with the aid of strategic balanced scorecard (BSC) approach, help i...

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Bibliographic Details
Main Author:	Hii, Juliana Li Li
Format:	Thesis
Language:	English English
Published:	2004
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/1216/1/JULIANA_HII_LI_LI.pdf https://etd.uum.edu.my/1216/4/Ju_Hi.pdf https://etd.uum.edu.my/1216/
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