Kepuasan Pesakit Terhadap Perkhidmatan Hospital

This research is generally used to recognize the patient's satisfaction of the hospital services : Focus study in Jitra Hospital, Kedah Darul Aman. The main problems in the patients such as waiting time, communication time of doctor in treatment room and patient's characteristic are the...

Description complète

Détails bibliographiques
Auteur principal: Zulhai, Mohd. Nor Affendy
Format: Thèse
Langue:anglais
anglais
Publié: 2004
Sujets:
Accès en ligne:https://etd.uum.edu.my/1479/1/ZULHAI_B._MOHD._NOR_AFFENDY.pdf
https://etd.uum.edu.my/1479/2/1.ZULHAI_B._MOHD._NOR_AFFENDY.pdf