APA (7th ed.) Citation

Sulaiman, W. K. (2009). An Institutional Based Customer Relationship Management (IBCRM): A Case Study of University Utara Malaysia.

Chicago Style (17th ed.) Citation

Sulaiman, Waleed Khalid. An Institutional Based Customer Relationship Management (IBCRM): A Case Study of University Utara Malaysia. 2009.

MLA (9th ed.) Citation

Sulaiman, Waleed Khalid. An Institutional Based Customer Relationship Management (IBCRM): A Case Study of University Utara Malaysia. 2009.

Warning: These citations may not always be 100% accurate.