A Study Students' Perception Toward the Quality of Services Provided by the Students' Residential Hall, Universiti Utara Malaysia

Quality is an ongoing process of building and sustaining relationships by assessing,anticipating and fulfilling stated and implies needs. Quality is one of the core functions for service organizations. Customers’ satisfaction is depending on the service quality that they received from the service p...

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Bibliographic Details
Main Author:	Nurul Hamiza, Hamzah
Format:	Dissertation
Language:	English English
Published:	2009
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/1763/1/Nurul_Hamiza_Binti_Hamzah.pdf https://etd.uum.edu.my/1763/2/1.Nurul_Hamiza_Binti_Hamzah.pdf https://etd.uum.edu.my/1763/
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