Services Quality of Islamic Banking: An Investigation in Tripoli, Libya

The objective of this study is to examine the influence of service quality dimensions namely, tangibility,reliability, responsiveness, assurance, and empathy, of Islamic banking on customer satisfaction. Questionnaires are designed and distributed to customers of an Islamic bank in Tripoli, Libya. M...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Abuhelgha, Suhaib
التنسيق:	أطروحة
اللغة:	الإنجليزية الإنجليزية
منشور في:	2010
الموضوعات:	HG Finance
الوصول للمادة أونلاين:	https://etd.uum.edu.my/2212/1/Suhaib_Abuhelgha.pdf https://etd.uum.edu.my/2212/2/1.Suhaib_Abuhelgha.pdf

مواد مشابهة

The Influence of Information Technology on Performance of Accountants in Tripoli, Libya
حسب: Shawish, Ahmad Araf Ali
منشور في: (2010)

Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks : A Case Study in Bank Islam Malaysia Berhad (BIMB)
حسب: Shahril, Shafie
منشور في: (2003)

A study on determinants of adopting Islamic banking products in Libya: the role of customer involvement and perceived usefulness as mediator
حسب: Albashir, Walid Ali
منشور في: (2019)

The customer awareness of islamic banking services in Somalia
حسب: Abdirahman, Mohamed Shire
منشور في: (2024)

Services Quality of Online Banking in Uzbekistan and People's Acceptance
حسب: Bakhtovar, Abdullayev
منشور في: (2012)

The moderating effects of the government support and religious obligations on the relationship between service quality, knowledge and awareness of islamic banking system and the intention to subscribe the system in Libya
حسب: Omar, Khairi Mohamed
منشور في: (2015)

Profitability and liquidity: an empirical investigation of Islamic banks in Malaysia and United Kingdom
حسب: Dabiri, Mohammad Alfurqan Olamilekan
منشور في: (2020)

Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
حسب: Teng, Yoke Leng
منشور في: (2008)

The strategy of Islamic banks and its impact on financing small industry in Libya: A case study of Jumhuriah Bank / Mustfa A. Muftah
حسب: Mustfa , A. Muftah
منشور في: (2018)

Customer Satisfaction With Service Quality in Iraqi Conventional Banks: The Case of Salah Al Din Banks
حسب: Ahmed Fareed, Naji
منشور في: (2012)

Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
حسب: Muhammad Fakhirin, Che Majid
منشور في: (2021)

Determinants of customers’ intention to adopt green banking technology services within Islamic banks of the United Arab Emirates
حسب: Bouteraa, Mohamed
منشور في: (2022)

Intention to adopt Islamic banking services among public university students in Malaysia
حسب: Al Kamal, Abdullah Muhammad
منشور في: (2025)

The influence of online service quality on customers' acceptance: a study of internet banking
حسب: Suriati Mohd Zain
منشور في: (2006)

Efficiency of Islamic banks in Malaysia: a comparison between local Islamic banks and foreign Islamic banks
حسب: Mohamad Syahir, Ab Halim
منشور في: (2019)

The perception of rural community on Libya 2020 vision in improving livelihood in Tripoli, Libya
حسب: Almabrook, Ragab Hamd Younes
منشور في: (2022)

A Preliminary Study on Adoption of SMS Banking Among Customer's in Libya
حسب: Algol, Mohammed Omar Ahmed
منشور في: (2010)

A Study of Consumers' Adoption Towards Islamic Banking Products and Services in the State of Kedah Darulaman
حسب: Ravindran, Raman
منشور في: (2010)

Bank Selection Decision : Factors Influencing the Selection of Banks and Banking Services
حسب: Md. Saad, Awang
منشور في: (1997)

Study of Customer Satisfaction in the Banking Sector in Libya
حسب: Akgam, Haitham Ahmed
منشور في: (2013)

Awareness of Islamic banking products and services among non-muslim students in selected Northern Universities of Malaysia
حسب: Musse, Abdifatah Mohamed
منشور في: (2015)

Factors of divergence of Syari’ah supervisory opinions and its effects on the harmonization of Islamic banking products and services
حسب: Ahmed, Dlir Abdullah
منشور في: (2015)

Performance of Islamic Banks in Comparison with Conventional Banks in Malaysia
حسب: Shahrizan Adzham, Ahmad
منشور في: (2010)

The relationship between service quality and customers' satisfaction in Islamic Banks in Tanzania
حسب: Fauz, Mohd Khamis
منشور في: (2014)

Financial performances of Islamic banking after the global financial crisis: A comparison between Islamic commercial banks and Islamic business unit banks in Indonesia
حسب: Rahmi, Laili
منشور في: (2015)

Determinants of Malaysian banks' profitability: comparison between conventional banks and Islamic banks
حسب: Khor, Kang Ding
منشور في: (2020)

Performance Of Islamic Banking Product
حسب: Mior Ahmad Jafri, Md Sabri
منشور في: (2008)

The Influence of Tangible and Intangible Factors on Retail Image in Tripoli of Libya
حسب: Abar, Khale A. A.
منشور في: (2010)

Measurement of customer satisfaction in online banking services in Melli Bank of Iran
حسب: Nikou, Seyed Hossein
منشور في: (2012)

Comparative study on Islamic banking and conventional banking performance in Malaysia
حسب: Marcus, Catherine
منشور في: (2020)

Efficiency Evaluation of Islamic Banking in the Dual Banking System: An Analysis of Commercial Banks in Malaysia
حسب: Badrul Hisham, Kamaruddin
منشور في: (2007)

Examining the perception of Islamic banks customers in Kedah state on the Mudarabah contract and its application by Islamic banks
حسب: Gaani, Ismail Ahmed Ali
منشور في: (2015)

Evaluation of Islamic Banks' Performance in Malaysia: Foreign Vs Domestic Banks
حسب: Hajja, Yaman
منشور في: (2008)

Efficiency and Profitability of Islamic Bank : Case Study of 9 Banks in Malaysia
حسب: Nor Ermawati, Hussain
منشور في: (2011)

A Study on the Retail Customers Perspectives on Service Quality Before and After Merger Process of Two Anchor Bank in Malaysia
حسب: Kamarulail, Sulaiman
منشور في: (2003)

Economic Efficiency and Profitability of Islamic Bank
حسب: Mohamad Akbar Noor, Mohamad Noor
منشور في: (2011)

Study on Malaysian Islamic banks performance
حسب: Fatimah, Mohd Yunos
منشور في: (2023)

The concept of trust in the Islamic banking transactions
حسب: Abaji, Emad Eddin
منشور في: (2019)

Determinants of Islamic banks profitability in Malaysia
حسب: Marina, Mayuddin
منشور في: (2018)

Comparative Evaluation of Asset Quality of Malaysian Bank Versus Foreign Bank.
حسب: Norzihan, Mohamad
منشور في: (2007)