Services Quality of Islamic Banking: An Investigation in Tripoli, Libya

The objective of this study is to examine the influence of service quality dimensions namely, tangibility,reliability, responsiveness, assurance, and empathy, of Islamic banking on customer satisfaction. Questionnaires are designed and distributed to customers of an Islamic bank in Tripoli, Libya. M...

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Bibliographic Details
Main Author:	Abuhelgha, Suhaib
Format:	Thesis
Language:	English English
Published:	2010
Subjects:	HG Finance
Online Access:	https://etd.uum.edu.my/2212/1/Suhaib_Abuhelgha.pdf https://etd.uum.edu.my/2212/2/1.Suhaib_Abuhelgha.pdf

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