Web-Based Survey Management System (W-SMS): Usefulness and Ease-of-Use

• Main Author: Elhejaj, Suleiman Yafao
• Format: Thesis
• Language: English; English
• Published: 2010
• Subjects: TK5101-6720 Telecommunication
• Online Access: https://etd.uum.edu.my/2249/1/Suleiman_Yafao_Elhejaj.pdf; https://etd.uum.edu.my/2249/2/1.Suleiman_Yafao_Elhejaj.pdf; https://etd.uum.edu.my/2249/; http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000757904

Lecturers carry out research with different techniques of data collection. One of famous data collection techniques is survey. The survey has been proven to be effective in collecting large number of data. Traditionally, the survey is done morally, via mail or face-to-face. In this digital age, the survey can be carried out online. In fact many online survey management systems have been develop with regards to online survey. Many of them have also been commercially available. However, when asked to real researches, they prefer to use in-house online survey management system rather then the commercial one. This leads to the following questions: (1) how to design an online survey management system so that it is perceived useful? And (2) how to design the interaction style so that the system perceived easy of use? Answering the questions requires this study to develop a web-based survey management system (W-SMS). To accomplish that, three objectives are formulated: (l).To determine functional component of W-SMS, (2). To develop prototype of W-SMS, and (3).To evaluate the prototype of W-SMS in terms of usefulness and easy-of-use. From the means gathered through Perceived Usefulness and Perceived Easy - of Use, the prototype of W-SMS was found useful and easy to use. The main contributions of this study are the concept of online survey management system and the prototype of online survey management system. Also, it adds new knowledge to the Information System.