CRM Factors That Affect the Firm Performance in Telecommunication Industry in Libya

By combining the abilities to respond directly to customer requests and to provide the customer with a highly interactive, customized experience, companies have a greater ability today to establish, nurture, and sustain long-term customer relationships than ever before in telecommunication industry...

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Bibliographic Details
Main Author:	Ahmed, Ridowan Mohamed
Format:	Thesis
Language:	English English
Published:	2010
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/2285/1/Ridowan_Mohamed_Ahmed.pdf https://etd.uum.edu.my/2285/2/1%2CRidowan_Mohamed_Ahmed.pdf https://etd.uum.edu.my/2285/
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