Uncovering Hidden Information Within R&D Department's Ticket Using Data Mining Clustering Approach
MP Company's R&D department in Penang received daily submission tickets (this represent issues raised by its staffs) from it staff requesting for support. Number of annual tickets submission increases from year 2007 until 2009. Increase of issues means that increase of support activities i...
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| Format: | Thesis |
| Language: | English English |
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2011
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| Online Access: | https://etd.uum.edu.my/2501/1/Azmi_Abu_Bakar.pdf https://etd.uum.edu.my/2501/2/1.Azmi_Abu_Bakar.pdf https://etd.uum.edu.my/2501/ |
| Abstract | Abstract here |