Uncovering Hidden Information Within R&D Department's Ticket Using Data Mining Clustering Approach

MP Company's R&D department in Penang received daily submission tickets (this represent issues raised by its staffs) from it staff requesting for support. Number of annual tickets submission increases from year 2007 until 2009. Increase of issues means that increase of support activities i...

Full description

Bibliographic Details
Main Author:	Azmi, Abu Bakar
Format:	Thesis
Language:	English English
Published:	2011
Subjects:	QA76 Computer software
Online Access:	https://etd.uum.edu.my/2501/1/Azmi_Abu_Bakar.pdf https://etd.uum.edu.my/2501/2/1.Azmi_Abu_Bakar.pdf https://etd.uum.edu.my/2501/
Abstract	Abstract here

Similar Items

Uncovering Hidden Information within UUM Students' Data Using OLAP
by: Nur Hani, Zulkifli Abai
Published: (2010)

Design Web-Based Ticketing System For KTMB
by: Kadhum, Ahmed Mehdi
Published: (2008)

Data mining in network traffic using fuzzy clustering
by: Mohamad, Shamsul
Published: (2003)

An Integrated UUM Web-Based Electronic Ticketing Service for Express Bus Service Provider
by: Yeoh, Choon Hiang
Published: (2004)

Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
by: Belhagi, Abdalla F. A.
Published: (2008)

Log Mining Using Generalized Association Rules
by: Mohd. Helmy, Abd. Wahab
Published: (2004)

Modeling Teacher's Integrity Using Data Mining
by: Mohd Latifi, Abdul Ghani
Published: (2010)

Visualizing Student Performances Using Data Mining Techniques.
by: Sri Banu, Munisamy
Published: (2007)

Analyzing Primary Student Data Using Data Mining
by: Chong, Sze Wei
Published: (2009)

Data Mining Classification Techniques and Performances on Medical Data
by: Benyehmad, Yahyia Mohammed M. Ali
Published: (2006)

Web Usage Mining for UUM Learning Care Using Association Rules
by: Azizul Azhar, Ramli
Published: (2004)

Analyzing DNA Sequences Using Clustering Algorithm
by: Alhersh, Taha Talib Ragheb
Published: (2009)

Determining the Effect of Curriculum and Facilities on Academic Achievement Using Data Mining Approach
by: Surenah, Sedek
Published: (2008)

Mining Sebha University Student Enrolment Data Using Descriptive and Predictive Approach
by: Abdoulha, Mansour Ali
Published: (2008)

Identifying Purchasing Patterns of Arab and Malaysian Students Using Data Mining Technique
by: Abuhamdah, Anmar Fakhri Moh'd
Published: (2006)

Modeling Primary School Student Academic Performance Using Data Mining Technique
by: Muhamad, Mat Yaacub
Published: (2011)

The Impact of Missing Value Methods and Normalization Techniques on the Performance of Data Mining Models
by: Munirah, Yahya
Published: (2011)

Web Based PhD Thesis Management Information System for Tripoli Faculty of Computer Technology in Libya.(WBPTMS)
by: Sayeh, Salaheddin. S. Mohamed
Published: (2011)

Web Usage Mining Using GSP Algorithm: A Study on Sultanah Bahiyah Library Online Databases
by: Hazzaimeh, Yousef Abd-AlMohdi
Published: (2008)

Density subspace clustering: a case study on perception of the required skill
by: Sembiring, Rahmat Widia
Published: (2014)

Multi-document text summarization using text clustering for Arabic Language
by: Waheeb, Samer Abdulateef
Published: (2014)

Web Based Claim Model for Bursar Department of Universiti Utara Malaysia
by: Yusra Asyikin, Md. Yunus
Published: (2009)

A broad survey of Web-based Bioinformatics research and data mining using BLAST / by Tan Wooi Keng.
by: Tan, Wooi Keng
Published: (2002)

Density based subspace clustering: a case study on perception of the required skill
by: Rahmat Widia, Sembiring
Published: (2014)

Fuzzy C mean clustering in off-line handwriting signature verfication system
by: Lee, Beng Yong
Published: (2006)

Rough clustering for web transactions
by: Yanto, Iwan Tri Riyadi
Published: (2011)

Improvement of fuzzy neural network using mine blast algorithm for classification of Malaysian Small Medium Enterprises based on strength
by: Hussain Talpur, Kashif
Published: (2015)

Training and Development in Institutions of Higher Education in Lao P.D.R
by: Phimmasenh, Khanthaly
Published: (2017)

A partition based feature selection approach for mixed data clustering / Ashish Dutt
by: Ashish , Dutt
Published: (2020)

A hybrid model for discovering significant patterns in data mining
by: Abdullah, Zailani
Published: (2012)

Designing an Appointment Management System for the Mother and Child Health Department of the Klinik Kesihatan Changlun
by: Ali A, Alghamedi Ahmad
Published: (2011)

Developing E-learning Web Based Using ADDIE Model In Engineering Department For ACM
by: Al-Sa'di, Ahmad Abdel Kareem Mohammad
Published: (2008)

Constrained clustering approach to aid in remodularisation of object-oriented software systems / Chong Chun Yong
by: Chong, Chun Yong
Published: (2016)

Empirical analysis of rough set categorical clustering techniques based on rough purity and value set
by: Uddin, Jamal
Published: (2017)

Web usage mining for UUM learning care using association rules
by: Ramli, Azizul Azhar
Published: (2004)

Web usage mining for UUM learning care using association rules
by: Ramli, Azizul Azhar
Published: (2004)

Web Based Help Desk System for UUM CAS Postgraduate Help Desk Department Based on Problem Tracking Technique
by: Shaar, Fadi
Published: (2011)

3D Virtual Reality Tour In Real Estate
by: Kavita Devi, d/o Nada Rajah
Published: (2008)

Intelligent Information Agent for News Collection
by: Sasalak, Tongkaw
Published: (2002)

Efficient architectures of heterogeneous fpga-gpu for 3-d medical image compression
by: Muharam, Azlan
Published: (2019)