APA (7th ed.) Citation

Mohd Nor Hazwan, Y. (2011). The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN.

Chicago Style (17th ed.) Citation

Mohd Nor Hazwan, Yusuf. The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN. 2011.

MLA (9th ed.) Citation

Mohd Nor Hazwan, Yusuf. The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN. 2011.

Warning: These citations may not always be 100% accurate.