Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
The study investigated the relationship between the five dimension of service quality and the customer satisfaction among customers in four of the Radix Fried Chicken Branch in Kedah, Malaysia. The objective of the study were 1) to examine the level perceived service quality and customers satisfacti...
| 主要作者: | Siti Aminah, Sayuti |
|---|---|
| 格式: | Dissertation |
| 語言: | 英语 英语 |
| 出版: |
2011
|
| 主題: | |
| 在線閱讀: | https://etd.uum.edu.my/2595/1/Siti_Aminah_Sayuti.pdf https://etd.uum.edu.my/2595/2/1.Siti_Aminah_Sayuti.pdf https://etd.uum.edu.my/2595/ |
| Abstract | Abstract here |
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