Service Quality and Satisfaction Among Postgraduate Students at Universiti Utara Malaysia

Student satisfaction is a vital measure of service quality in educational institutions. Evaluating the university service quality provides an important feedback for the university to assess and develope its service to its students. Education institutions that looks for getting competitive advantage...

書目詳細資料
主要作者:	Hanaysha, Jalal R. M.
格式:	Dissertation
語言:	英语英语
出版:	2011
主題:	HF5415.33 Consumer Behavior.
在線閱讀:	https://etd.uum.edu.my/2639/1/Jalal_R._M._Hanaysha.pdf https://etd.uum.edu.my/2639/2/1.Jalal_R._M._Hanaysha.pdf https://etd.uum.edu.my/2639/
Abstract	Abstract here

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