Hubungan Strategik Antara Kepuasan Kerja dan Gaya Kepimpinan, Budaya Organisasi, Kenaikan Pangkat, Gaji dan Penyeliaan

• Main Author: Surfina, Abd Rashid
• Format: Thesis
• Language: English; English
• Published: 2011
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/2714/1/Surfina_Abd_Rashid.pdf; https://etd.uum.edu.my/2714/2/1.Surfina_Abd_Rashid.pdf

This study outlined a research to determine the overall job satisfaction level among Telekom Malaysia staff. This report also identifies the most influential sources of job satisfaction and dissatisfaction among the Telekom Malaysia staff. Using descriptive methodologies for this research, levels of job satisfaction were focused on their (staff) leadership style, organization culture, and opportunity for progressions, salary and supervisor. The study consisted 94 staff from Telekom Malaysia, randomly selected as the respondents. Survey forms were used to collect all the relevant information. The survey forms comprised of 3 sections with questions on demographics, questionnaires on Job Descriptive Index (JDI) and the factors of job satisfactions. Collected data was analyzed using software on Statistical Package For Social Science Version 16.0. Meanwhile strong relationship between overall job satisfactions factors for all the Telekom Malaysia staff were measured using Pearson Correlations. From analysis results, the level of satisfactions differs according to job factors. Research also shown that most of the staff are satisfied with their leadership style, organization culture, and opportunity for progressions, salary, however many of them showed dissatisfaction over supervisions. Results further indicated that it can be used as a base-line in solving problems that related to job satisfactions among the Telekom Malaysia staff.