Kepuasan Pelajar Terhadap Kualiti Perkhidmatan Jabatan Bendahari Universiti Utara Malaysia

Quality is an ongoing process of building and sustaining relationships between organization and the customers. It was a function through services organization to fulfill unpredicted need and want of the customers. Customers' satisfaction depends on the service quality that they received from t...

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Bibliographic Details
Main Author:	Zulkifli, Omar
Format:	Thesis
Language:	English English
Published:	2011
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/2763/1/Zulkifli_Omar.pdf https://etd.uum.edu.my/2763/2/1.Zulkifli_Omar.pdf https://etd.uum.edu.my/2763/
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