Kepuasan Pelajar Terhadap Kualiti Perkhidmatan Jabatan Bendahari Universiti Utara Malaysia
Quality is an ongoing process of building and sustaining relationships between organization and the customers. It was a function through services organization to fulfill unpredicted need and want of the customers. Customers' satisfaction depends on the service quality that they received from t...
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| Format: | Thèse |
| Langue: | anglais anglais |
| Publié: |
2011
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| Accès en ligne: | https://etd.uum.edu.my/2763/1/Zulkifli_Omar.pdf https://etd.uum.edu.my/2763/2/1.Zulkifli_Omar.pdf |