Service Quality and Customer Satisfaction in Islamic Banking

Service quality is a gap between perceptions toward service provided. Customer satisfaction is response by emotion or attitude of customer after use the services and products. Today, researcher wants to identify the level of service quality in Islamic banking at Perak state whether low or high. Rese...

書目詳細資料
主要作者:	Nur Syuhanida, Samsuddin
格式:	Dissertation
語言:	英语英语
出版:	2011
主題:	HF5001-6182 Business
在線閱讀:	https://etd.uum.edu.my/2874/1/Nur_Syuhanida_Samsuddin.pdf https://etd.uum.edu.my/2874/2/1.Nur_Syuhanida_Samsuddin.pdf https://etd.uum.edu.my/2874/
Abstract	Abstract here

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