A Study on Stress Among Customer Service Officer and Executives in Central Region, Employees Provident Fund

In modern lifestyle, stress is a common problem. However stress can be negative effects and positive effects depending on the individual. Negative effects of stress can affects individuals’ health and performance. Nevertheless positive stress can make an employee more energetic and strive harder t...

Full description

Bibliographic Details
Main Author:	Kamisah, Abdul Latib
Format:	Thesis
Language:	English English
Published:	2012
Subjects:	HF5548.7-5548.85 Industrial Psychology
Online Access:	https://etd.uum.edu.my/3016/1/Kamisah_Abdul_Latib.pdf https://etd.uum.edu.my/3016/3/Kamisah_Abdul_Latib.pdf https://etd.uum.edu.my/3016/
Abstract	Abstract here

Similar Items

Occupational stress and deviant workplace behavior among customer services employees of a call center in Malaysia
by: Wan Ummu Hanuni, Wan Din
Published: (2015)

Factor affecting occupational stress among waste management workers of the northern region
by: Norainaa Farahin, Mohamad Khodori
Published: (2021)

The relationship and effect of role overload, role ambiguity, work-life balance and career development on work stress among call center executives of business process outsourcing (BPO) in Selangor
by: Kavitha, Venugopal
Published: (2017)

An Evaluation of the Occupational Stress Among Employees of Permodalan Nasional Berhad
by: Rukiah , A Samad
Published: (2012)

Job stress among government employees: The case in Federal Territory Putrajaya
by: Aznor, Abdul Majid
Published: (2015)

The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
by: Maghenthiran, Vagine
Published: (2016)

Factors That Influence Employee Stress: A Study in a Banking Industry, Malaysia
by: Masliana @ Monalisa, Masrom
Published: (2010)

Job stressful among employees : A research in Crestronics (M) Sdn. Bhd.
by: Sarimah, Jamil
Published: (2014)

Factors causing job stress and job perfomance among employees in the private sector
by: Tharisini, Muniandy
Published: (2024)

Analysis of Work Stress Among Bank Employees: A Case Study of Bank Rakyat
by: Aliah, Roslan
Published: (2011)

Job Demand, Social Support, and Work Stress Among Employees in A Shared Services Company
by: Foo, Wen Shiou
Published: (2010)

The effect of leadership styles and psychological capital on intention to remain among executives in electrical and electronics manufacturing sector in Malaysia
by: Muniandy, Munusamy
Published: (2018)

Determinants of psychological wellbeing among health care provider in Hospital Tengku Ampuan Rahimah
by: Ahmad Zaki, Ab. Halim
Published: (2020)

Ergonomics factor and their relationship to job stress
by: Md Asran, Jailan
Published: (2016)

Management of Stress: Use of Information Systems in Managing Stress Within the Lower Rank Soldiers in a Military Organization
by: Kamarulzaman, Lamin
Published: (2009)

Relationships of psychosocial factors and upper extremity discomfort in office workers: cognitive factor as a mediator
by: Albreem, Lina A. M.
Published: (2022)

Influences of Individual Factor Towards Stress in Military
by: Ismail Nasaruddin, Yeop
Published: (2010)

Occupational Stress and Its Effect on Job Perfomance
by: Thangiyah, Shanthi
Published: (2012)

Stress factors of teachers from secondary school in Ipoh
by: Nicholas Vinodh, Anthonysamy
Published: (2015)

The relationship of bullying and workplace stress moderated by job scope
by: Hussin, Abi Said Al Khudri
Published: (2016)

The Effects Of Employee Motivation And Employee Satisfaction On E-Leadership In Business Service Industry
by: Nur Balqis, Norizal
Published: (2024)

Mediating effect of job stress on job satisfaction among lecturers
by: Nurul Farahiah, Mohd Jazlil
Published: (2015)

A formal model for analyzing manager’s performance during stress
by: Gratim, Haned M.
Published: (2015)

Job stress among Royal Malaysian Police (RMP) personnel
by: Mohd Hafiz, Mohd Noor
Published: (2017)

The relationship between emotional intelligence, job demand and in-role job performance among senior 'P.T.D.' officers in Malaysia
by: Reni Junita, Yahya
Published: (2014)

A Study On Occupational Stress Experienced By Lecturers Of The Higher Learning Institutions
by: Baskaran, Subramaniam
Published: (2004)

The Influence on Office and Home Workload among Career Women : A Study among Famale Academicians of UiTM Seri Iskandar, Perak
by: Nur Lailatul Husna, Mohammad Yusof
Published: (2009)

The Occupational Stress Among Academic Staff at Universiti Malaysia Perlis (UniMAP)
by: Zehan, Mat Saad
Published: (2012)

The Influence of Job Related Stresses on Job Satisfaction: A Study Among the Electronic Industry
by: Mohd Farid, Ibrahim
Published: (2011)

Job stress among production operators: The case of manufacturing company in Gelang Patah, Johor
by: Ummu Noor Habibah, Yahya
Published: (2018)

Factors influencing workplace stress among nurses in Malaysia during Covid-19 pandemic
by: Nur Hasmira, Mat Rifen
Published: (2022)

Ergonomic Problems and Job Stress: A Study Among Workers at Nichicon (M) Sdn. Bhd.
by: Nurul Hayati Hanisah, Mohd Sarif
Published: (2012)

Occupational stress factors among middle level managers in private higher education institutions in Klang Valley
by: Naaresh, Arumugam
Published: (2019)

The Effects of Gender and Working Hours and Length of Service on Occupational Stress in Four Stars Hotels in Lembah Klang District
by: Ilya Shazwina, Shaharuddin
Published: (2011)

Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
by: S.B. Thilakavathi, Balakrishnan
Published: (2012)

Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
by: Ezzanuddin Lood, Mustafa
Published: (2018)

The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
by: Nur Hazirah, Md Yusof
Published: (2017)

The Impact of Job Stress on Job Satisfaction Among University Staff: Case Study at Jabatan Pembangunan, University Sains Malaysia (USM), Pulau Pinang
by: Mimi Hazwani, Abd Malek
Published: (2010)

Strategies that influence employee engagement: A study of Jordanian Electric Power Company Limited (JEPCO)
by: Alquabe'h, Mohammad Saqr Atieh
Published: (2016)

The Influence of occupational stressors on job performance among bank employees in Kuala Lumpur and Shah Alam
by: Uma Deva, Kumari
Published: (2017)