Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley
The purpose of this study is to establish whether Internet users in the Klang Valley are satisfied with the services provided by their Internet service providers. The rapid growth of Internet subscriptions as well as the abundance of online applications has tremendously changed the way people exist...
| 主要作者: | Intan Shuhada, Mohd Alwi |
|---|---|
| 格式: | Thesis |
| 語言: | 英语 英语 |
| 出版: |
2012
|
| 主題: | |
| 在線閱讀: | https://etd.uum.edu.my/3024/1/Intan_Shuhada_Mohd_Alwi.pdf https://etd.uum.edu.my/3024/3/Intan_Shuhada_Mohd_Alwi.pdf |
相似書籍
Service Quality And Customer Satisfaction Of Mobile Phone Provider Among Postgraduate Students Of University Utara Malaysia
由: Joma, Slah Eddeen Mummar M.
出版: (2008)
由: Joma, Slah Eddeen Mummar M.
出版: (2008)
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
由: MOHD ISA, SALMI
出版: (2005)
由: MOHD ISA, SALMI
出版: (2005)
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
由: Teng, Yoke Leng
出版: (2008)
由: Teng, Yoke Leng
出版: (2008)
Factors Influencing The Purchased Of Products Or Services Through The Internet
由: Noor Azlina, Kamarohim
出版: (2002)
由: Noor Azlina, Kamarohim
出版: (2002)
A Descriptive Study on Students' Satisfaction towards the Services Provided by Universiti Utara Malaysia
由: Roslina, Abdullah
出版: (2009)
由: Roslina, Abdullah
出版: (2009)
A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
由: Suo, Qiang
出版: (2008)
由: Suo, Qiang
出版: (2008)
Level Of Service Quality Of Sme Laboratory Services On
Customer Satisfaction
由: Chong , Fong Yin
出版: (2015)
由: Chong , Fong Yin
出版: (2015)
Level Of Service Quality Of Sme Laboratory Services On
Customer Satisfaction
由: Chong , Fong Yin
出版: (2015)
由: Chong , Fong Yin
出版: (2015)
An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
由: Tan, Siew Fang
出版: (2014)
由: Tan, Siew Fang
出版: (2014)
Study on Service Quality and Customer Satisfaction on the Mobile Phone Provider : A Case of Postgraduate Students in Al-Fateh University of Libya
由: Khbresh, Ibrahim Albaroni Salem
出版: (2012)
由: Khbresh, Ibrahim Albaroni Salem
出版: (2012)
A relational study on service quality of contact centre representatives in Klang Valley
由: Azlina, Omar
出版: (2014)
由: Azlina, Omar
出版: (2014)
The influence of service marketing mix on customer loyalty towards telecommunication service provider in Malaysia
由: Nor Mazlan, Nor Amni Najwa
出版: (2021)
由: Nor Mazlan, Nor Amni Najwa
出版: (2021)
Service Quality and Customer Satisfaction in Islamic Banking
由: Nur Syuhanida, Samsuddin
出版: (2011)
由: Nur Syuhanida, Samsuddin
出版: (2011)
Service Quality and Customer Satisfaction in the Hotel Industry
由: Nur Asyura, Muhamad
出版: (2010)
由: Nur Asyura, Muhamad
出版: (2010)
Service Quality And Its Relationship With Customer
Satisfaction Towards Customer Loyalty: Perceptions Of
Public Listed Companies
由: Mohd Isa, Salmi
出版: (2005)
由: Mohd Isa, Salmi
出版: (2005)
Strategic Roles of Customer Satisfaction Toward the Service Quality at Telekom Malaysia Berhad in Kedah
由: Shuib, Rusmuna
出版: (2011)
由: Shuib, Rusmuna
出版: (2011)
Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
由: Siti Aminah, Sayuti
出版: (2011)
由: Siti Aminah, Sayuti
出版: (2011)
The Effect of Customer Relationship Management on Marketing Performance a Study among Libyan Telecommunication Service Providers
由: Ibrahim, Emhemad Alarabi
出版: (2009)
由: Ibrahim, Emhemad Alarabi
出版: (2009)
Factors Affecting Customer Satisfaction of Mobile Services in Yemen
由: Mabkhot, Hashed Ahmed Nasser
出版: (2010)
由: Mabkhot, Hashed Ahmed Nasser
出版: (2010)
A Study Students' Perception Toward the Quality of Services Provided by the Students' Residential Hall, Universiti Utara Malaysia
由: Nurul Hamiza, Hamzah
出版: (2009)
由: Nurul Hamiza, Hamzah
出版: (2009)
Level Of Service Quality Of Sme Laboratory Services
On Customer Expectation
由: Yeow , Liang Ming
出版: (2015)
由: Yeow , Liang Ming
出版: (2015)
Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
由: Abd. Aziz, Sumaiyah
出版: (2004)
由: Abd. Aziz, Sumaiyah
出版: (2004)
An Exploratory Study Factor Influencing Application
Services Provider (Asp) Success
由: Pah, Sock Hon
出版: (2009)
由: Pah, Sock Hon
出版: (2009)
An Exploratory Study Factor Influencing Application Services Provider (ASP) Success
由: Pah, Sock Hon
出版: (2009)
由: Pah, Sock Hon
出版: (2009)
The Impact Of Consumer Complaints Handling On Complainant
Satisfaction And Behavioral Outcomes: A Study Among The
Telephone Service Providers In Mogadishu, Somalia
由: Warsame, Bashir Ali
出版: (2008)
由: Warsame, Bashir Ali
出版: (2008)
The Relationship Between Service Quality, Product Quality, Price Fairness and Customer Satisfaction of Retail Stores in Hatyai, Thailand
由: Petkao, Waramon
出版: (2010)
由: Petkao, Waramon
出版: (2010)
A Model Of Trust In Internet Banking
由: Seong, WONG KIM
出版: (2005)
由: Seong, WONG KIM
出版: (2005)
User Acceptance Of Internet Banking In Penang
由: OH, SOOK MAY
出版: (2005)
由: OH, SOOK MAY
出版: (2005)
The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
由: MOHD NASIR, ASMA AZURA
出版: (2004)
由: MOHD NASIR, ASMA AZURA
出版: (2004)
Study on the relationship between service quality and customer satisfaction among Sport Center users in University Utara Malaysia
由: Nur Fatihah, Husin
出版: (2018)
由: Nur Fatihah, Husin
出版: (2018)
The Use Of Internet As A Retail Medium In Malaysia
由: Norlaila, Abdullah @ Abdul Hamid
出版: (2001)
由: Norlaila, Abdullah @ Abdul Hamid
出版: (2001)
The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
由: Waemusor, Ahlam
出版: (2010)
由: Waemusor, Ahlam
出版: (2010)
The Effects Of Value Co-Creation On Sustainable Logistic
Performance: From Lens Of Logistics Service Provider In
Malaysia
由: Chu , Kai Chat
出版: (2015)
由: Chu , Kai Chat
出版: (2015)
The Effects Of Value Co-Creation On Sustainable Logistic
Performance: From Lens Of Logistics Service Provider In
Malaysia
由: Chu , Kai Chat
出版: (2015)
由: Chu , Kai Chat
出版: (2015)
Supply Chain Security Management Among Service Provider In Logistic Industry: Role Of Supply Chain Security
由: Seva Subaramaniam, Karthigesu
出版: (2011)
由: Seva Subaramaniam, Karthigesu
出版: (2011)
A Model Of Trust In Internet Banking – The Case Of Penang
由: Wong, Kim Seong
出版: (2005)
由: Wong, Kim Seong
出版: (2005)
The Use of Internet Purchasing Among Postgraduate Students in UUM
由: Etturki, Tareg A. Yousef
出版: (2008)
由: Etturki, Tareg A. Yousef
出版: (2008)
Customer Satisfaction : A Study on the Services Offered by Lembaga Urusan Tabung Haji (LUTH) in Makkah, Madinah and Mina
由: Wawaeni, Khalid
出版: (2009)
由: Wawaeni, Khalid
出版: (2009)
Relationship Between Online Service Quality Dimensions and Customers' Satisfaction: A Study of Electronic Ticketing (e-Ticketing) System in Airasia Berhad
由: Mohd Azmi, Che Ahmad
出版: (2011)
由: Mohd Azmi, Che Ahmad
出版: (2011)
The relationship between service quality, customer satisfaction, religiosity and switching intention: a study of muslimah salon and spa in Sumatera Barat, Indonesia
由: Henmaidi, Amalia Chairani
出版: (2021)
由: Henmaidi, Amalia Chairani
出版: (2021)
相似書籍
-
Service Quality And Customer Satisfaction Of Mobile Phone Provider Among Postgraduate Students Of University Utara Malaysia
由: Joma, Slah Eddeen Mummar M.
出版: (2008) -
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
由: MOHD ISA, SALMI
出版: (2005) -
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
由: Teng, Yoke Leng
出版: (2008) -
Factors Influencing The Purchased Of Products Or Services Through The Internet
由: Noor Azlina, Kamarohim
出版: (2002) -
A Descriptive Study on Students' Satisfaction towards the Services Provided by Universiti Utara Malaysia
由: Roslina, Abdullah
出版: (2009)