Customer Satisfaction With Service Quality in Iraqi Conventional Banks: The Case of Salah Al Din Banks
The purpose of this paper is to evaluate the customer satisfaction of the banks sector in Iraq, and in particular Salah Al Din, based on customer perception regarding service quality. This is an empirical study using mainly primary data collected through a well-structured questionnaire. The question...
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| Format: | Thèse |
| Langue: | anglais anglais |
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2012
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| Accès en ligne: | https://etd.uum.edu.my/3120/1/AHMED_FAREED_NAJI.pdf https://etd.uum.edu.my/3120/2/AHMED_FAREED_NAJI.pdf |