Study of Customer Satisfaction in the Banking Sector in Libya

The purpose of this paper is to evaluate the customer satisfaction of the banks sector in Libya, based on customer perception regarding service quality. This is an empirical study using mainly primary data collected through a well-structured questionnaire. The method of the study Validity and reliab...

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Bibliographic Details
Main Author:	Akgam, Haitham Ahmed
Format:	Thesis
Language:	English English
Published:	2013
Subjects:	HF5415.33 Consumer Behavior. HG Finance
Online Access:	https://etd.uum.edu.my/3592/1/s808834.pdf https://etd.uum.edu.my/3592/7/s808834.pdf https://etd.uum.edu.my/3592/
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