The Relationship of Psychographic Factors Towards Consumer Complaint Behaviour

This research investigates various psychographic factors affecting consumer complaint behaviour. The main objective is to determine the relationship of various psychographic factors such as self-confidence, conservatism, risk taking and attitude towards business against public and private complaint...

詳細記述

書誌詳細
第一著者: Zambrus, Salleh
フォーマット: 学位論文
言語:英語
出版事項: 2009
主題:
オンライン・アクセス:https://etd.uum.edu.my/3643/1/s86498.pdf
https://etd.uum.edu.my/3643/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000336361
Abstract Abstract here